Success Stories

Saving College Dollars

A large midwestern university asked TMI to review, or audit, its telecommunications billed accounts for the previous thirty-six month period. TMI’s consultants studied the university’s bills, contracts, and tariffs for 14 months. TMI discovered contract errors, tariff errors, and physical errors. Before TMI’s audit the university had been paying for services it didn’t need, as well as for phone, fax and data lines no longer in existence. TMI negotiated with the telecommunications provider for refund credits totaling $581,145. In addition, TMI negotiated with the provider for future savings of $17,028 monthly.

Eaton County, Michigan contracted with TMI to audit its telecommunications bills, contracts, and tariffs. Paul M. Rogers, Director of Eaton County Central Dispatch, describes the savings as a whopping $48,911.42 in credits and refunds from the AT&T and Ameritech. In addition, Rogers appreciates the inventory of telephone circuits currently in use by Eaton County and prepared by TMI as part of this audit. With more and accurate information, Eaton County can safeguard taxpayer money in future telecommunications contracts.

Banks Benefit from Saving, Too

"If TMI hadn’t caught the errors, we never would have. I’m sure those over billings would have gone on for years", states Thomas Smith, Senior Vice President of Huntington National Banks. TMI consultants recovered more than $100,000 in overbilling, a significant percentage of the banks' telecommunications spending.

Corporate Negotiations

AON Corporation contracted with TMI to negotiate with Ameritech, their telecommunications provider. "TMI was instrumental in securing a significant savings to our company", says Mary Ann Ebert, AON Corporation’s Divisional Coordinator. "TMI managed to clarify and dispute many charges we may have paid, due to their complicated nature. Therefore I am very thankful that we contracted TMI... They did a great job."